First Rep Support
Last updated: 2026-07-30Account and Sign-In Help
For email-code sign-in, confirm that the email address is correct and request a new code after the resend timer ends. Apple private relay addresses are supported when Sign in with Apple is available.
Camera, Location, and Workout Checks
Camera access is requested only when you start a live exchange photo or camera exercise verification. The active check-in catalog does not request location. You can review or change camera permission in iOS Settings.
Photo Exchange Safety
Daily photo exchange and partner features are limited to adult accounts. Use the in-app report and block actions for unsafe or unwanted content. Exchange and shared photos follow the deletion rules described in the privacy policy.
Purchases
Characters, medals, revive tickets, and other paid digital content are delivered through Apple In-App Purchase on iOS. If a verified purchase is interrupted, reopen the app while signed in so First Rep can retry delivery. Apple manages payment and refund requests.
Delete Your Account
Open Settings, choose Privacy & Account, then use Delete Account. You can submit the request in the app without contacting support.
Contact
External support intake is not open during pre-release. A verified support channel will be published on this HTTPS page before launch. Until then, do not send passwords, verification codes, purchase tokens, or private workout media to addresses claiming to represent First Rep.